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ICON 1100

IMPACT Crusher

RYDER 1000

Jaw Crusher

Sprinter 1500

Scalping Screener

Aftersales & Support

Engineering Uptime.
When you buy ROCO, you’re buying more than a machine—you’re buying a team that keeps you producing. Our aftersales program covers parts, service, diagnostics, documentation, and global logistics so you can focus on the job, not the downtime.

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The ROCO Uptime Promise

  • Operator-led design: faster access, simpler maintenance, fewer stoppages.
  • Rapid parts availability: genuine ROCO wear parts & consumables, shipped globally.
  • Expert support: specialists who understand demolition, recycling & quarry operations.
  • Clear documentation: manuals, parts books, wiring diagrams, service bulletins.

Genuine ROCO Parts

  • Wear parts: jaws, liners, belts, screens, rotors, impact bars, bearings.
  • Service kits: 250/500/1000-hour filters & seals for planned maintenance.
  • Consumables: belts, rollers, hoses, fasteners, fluids—picked, packed, and shipped fast.
  • Compatibility assurance: Parts verified against your machine’s serial number.
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Technical Support

  • Diagnostics & fault finding: Phone/video with model specialists.
  • Commissioning & handover assistance: Remote or on-site by arrangement.
  • Software/firmware guidance: Drives, PLC parameters, control updates.
  • Service bulletins: Clear, actionable updates for your machine.

Service & Maintenance

  • Planned maintenance: Structured PM aligned to engine hours and site duty.
  • Corrective repairs: Belt, hydraulics, electrics, structural repairs via ROCO/partners.
  • Overhauls & upgrades: Refurbishment, retrofit guards, magnets, conveyors, screens.
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Service & Maintenance

  • Planned maintenance: Structured PM aligned to engine hours and site duty.
  • Corrective repairs: Belt, hydraulics, electrics, structural repairs via ROCO/partners.
  • Overhauls & upgrades: Refurbishment, retrofit guards, magnets, conveyors, screens.
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Global Dealers & Logistics

  • Dealer network: Local expertise, on-site support, regional parts stock.
  • Worldwide shipping: Express courier, pallet, air/sea freight for larger consignments.
  • Customs-ready paperwork: Export documentation handled end-to-end.
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FAQs

How do I identify the right part?
Share your machine model + serial and a brief description (photos help). We’ll confirm part numbers and availability.

Do you offer service kits?
Yes—hour‑based kits (250/500/1000+) matched to your duty cycle and climate.

What shipping options do you offer?
From express courier to consolidated freight. We balance urgency vs cost.

Can you help with commissioning?
Remote guidance as standard; on‑site commissioning via ROCO or an approved dealer by arrangement.

Do you support dual‑power/electric setups?
Yes. We advise on grid connection, genset sizing, and VSD settings where applicable.